Intentional Spaces, Reflective of Who We Are
Our offices represent more than where we work — they are physical expressions of our culture, values, and brand. From layout and design to signage and messaging, every element contributes to a space that feels intentional and connected to our identity.
Consistency with Flexibility
We aim to create a consistent experience across all offices, while still reflecting the local community. Design standards guide the overall look and feel, but thoughtful local touches — such as design elements inspired by the area or nods to community culture help each space feel authentic and connected to its surroundings.
A well-designed office supports our people, reflects the local community, and reinforces our identity — all of which define our brand.
Tools to Guide the Process
To support this approach, we provide resources such as branding guidelines, signage standards and planning checklists. These tools help ensure alignment while supporting efficient and thoughtful decision-making throughout the design or remodel process. Reach out to MHI Marketing Communications when you start discussing the possibility of an updated space.
Employees can find tools on the Intranet and Management System (direct links to come):
- Office Space Guide
- Office Branding and Signage Standards
- Office Catalog — showcases environmental graphics in various offices
- Office Planning and Design Checklist
DOs
- Do design for function and purpose — Ensure each space supports how people work, collaborate, and recharge.
- Do reflect the brand identity — Use approved colors, logos, and messaging in appropriate, consistent ways.
- Do incorporate local touches thoughtfully — Include elements that connect the space to its community without diluting the brand.
- Do prioritize timeless over trendy — Choose designs, materials, and finishes that will age well and reflect long-term values.
- Do support employee well-being — Include spaces like wellness rooms, quiet zones, and break areas to support focus and recovery.
- Do ensure signage is clear and compliant — Use consistent ID signage, follow ADA guidelines, and consult brand standards.
- Do consult with key departments — Involve IT, Safety, and Marketing Communications early to align on requirements.
DON’Ts
- Don’t place offices on the top floor by default — Avoid designs that feel isolated or hierarchical; prioritize accessibility and inclusion.
- Don’t over-brand — Logos and messaging should be visible and purposeful, not repetitive or distracting.
- Don’t use unapproved signage — Room IDs, wayfinding, and entry signage must follow brand and accessibility standards.
- Don’t ignore the community — Avoid generic art or designs that miss the opportunity to connect with the local culture.
- Don’t leave emergency plans to the last minute — Ensure exit maps and safety signage are in place before occupancy.
